Bull Costa Canaria & Spa - Only Adults

Location: Situated in a stunning area near the beach, the hotel offers easy access to coastal walks and bus stops for exploring the island. The tranquil gardens enhance the experience with lush greenery and birdlife.

Well, what can I say? On arrival, first impressions are great. But as they say, don't be fooled by first impressions! Whilst on the surface, the hotel is clean, the hallways smell beautiful and the breakfast is divine, this hotel's outdated and gender discriminative policies really let the whole thing down. We came here as a couple along with another couple (4 in total). I have to agree with previous reviews that the hotel is not necessarily geared towards families of four. Not many tables set up for four etc. but nothing to cry home about. The pool bed reservation system is a bit to get used to, but works I guess. But totally geared towards our cousin's across the sea in Germany. I would say this is a recurring theme for this hotel, it doesn't seem very open to all cultures and is highly geared to just the one. Be sure to shower before entering the pool at any rate, the pool guy is quick to insist that you do and tell you off. Another example of a silly, authoritarian rule which seems to be the top of this hotel's priority list for some reason. Let's talk about the trousers rule. So, I completely understand looking smart for dinner, no vests, no swim shorts or flipflops. However, I don't agree that the staff at this hotel target only men for this very rediculous rule. If this was the Ritz, I'd understand, but it's a buffet dinner. (With very limited choices I might add). One night, after observing a gentlemen at dinner in his shorts the night before, my group are directed to leave the buffet dinner as we had entered in our tailored shorts and shirts. Refused entry. On speaking with reception staff, we inform them that as we are on holiday, we only had the trousers we travelled in, we were told tough, it's hotel policy. A policy that was neither shared by your operator or the hotel themselves on check in (photo of the poster outside the buffet room) . Furthermore, to view numerous ladies in short skirts, sandals, and short shorts!!! Being allowed to waltz in and out without any challenge by any of the staff is a real insult and begs belief. In fact, when I raised this and said if I had come down in a dress would I be allowed in, I was told yes?! Rediculous. Outdated. Discrimination. It's a real shame because the hotel is beautiful, and most staff are friendly. I just don't understand why they insist on being so rigid with some very outdated principles. Won't visit again.

We are staying here for 2 weeks at the moment on an all inclusive plus basis and have no complaints at all. Fabulous 5* hotel with all the facilities you could want. This is our second stay here and are already looking at changing the booked holiday to Portugal next year to come back here! The dress code is clearly pointed out at reception when you check in and actually we don't have a problem with dressing for dinner, it brings a certain classiness to the hotel. We've been here 4 days and flew with Jet2 from Bournemouth and have nothing but praise for all the Jet2 staff from the minute we arrived at the airport to landing in Las Palmas and getting on the express transfer 20 minutes down the road to the hotel. The Bull Costa Canaria has everything you need in a relaxing holiday and the bonus of an indoor pool and spa, I can recommend Fatima and the Scenes of Arabia massage that I had today. All in all a fabulous hotel, I suggest you ignore any detrimental reviews!!!